Senior Network Engineer

About Us:
Effortless Office partners with our customers to make IT effortless so they can focus on their business. As a Hybrid Managed Services Provider (MSP) with a focus on providing world-class customer experience, we deliver and fully support secure cloud solutions as well as comprehensive managed IT and network services.    

About the Role:

Effortless is looking for a highly skilled, dedicated, and determined Senior Network Engineer to join our team. The Senior Network Engineer develops plans, designs, resource requirements, and cost estimates for construction and support involving enterprise high availability multi-platform networks with an emphasis on WAN and VPN technologies. They plan and coordinate cross-functional or cross-company work, change management and resource availability. As such, they will monitor systems operations and adjust operational plans accordingly. 

The ideal candidate not only has the technical and troubleshooting skills to perform the role, but they should also be comfortable serving as a leader in our company, pride themselves on providing excellent customer service, and have a high level of critical thinking skills.   

Position Details: 
Salary: $80,000 - $100,000 annually DOE

Location: Remote with a preference for someone in/near Las Vegas, NV. 

Travel: Some travel required for special projects.  

Schedule: Monday - Friday 8:00-5:00 PST with 24/7 on call availability 

Benefits: 

• Health, dental, and vision insurance 
• 401K + employer match 
• Paid time off and holidays 
• Opportunities for career growth and development 
• Training and certification support 

Essential Duties and Responsibilities:

• Designs and implements complex network configurations and network architecture, including hardware and software technology, site locations, business continuity, disaster recovery, and integration of technologies.  
• Serves as one of the company’s top network engineering expert resources in these disciplines: Core routing and switching; Network security and diagnostics.  
• Assesses and resolves the most complex data network problems and incidents.  
• Reviews analyses and technical feasibility to develop data network deployment strategies.  
• Assesses and reviews data network growth forecasts and to ensure that business needs are translated into network capacity requirements.  
• Leads and supports efforts to resolve data network problems and incidents through root cause analysis and study of potential network deficits.  
• Ensures all compliance aspects of position are known and followed; understands and complies with all policies, codes, and regulations applicable to position and company.  
• Be on-call 24x7 to provide on-site or remote support at any time when called upon.  
• Maintains sensitive and confidential information regarding company information.  
• Coordinates with multi-platform business and technical colleagues on various project implementations.  
• Performs related duties as assigned.  

Qualifications:

Education and Work Experience: 

• Bachelor’s degree in information systems, computer science or related technical field 
• 7+ of experience with Service Provider networking or general telecommunications experience 
• CCNA or equivalent is required.

Specialized Knowledge and Skills: 

• Advanced enterprise networking fundamentals, including complex switching and routing knowledge, high availability system designs skills, advanced network security design skills, Internet services and protocols knowledge, advanced network diagnostics capabilities. 
• Advanced knowledge of current technologies, tools, applications, and vendors. 
• Effective oral and written communication; analytical and problem-solving skills. 
• Ability to prioritize and handle multiple tasks and projects concurrently. 
• Demonstrate expert proficiency in three of the following technologies and advanced skills and knowledge in the balance: Core routing; Core switching; Network security; Network diagnostics; and Application load balancing. 
• Top expert level analysis and design skills involving the ability to gather data on systems issues, define alternative approaches, assess business impact, recommend – develop - implement cost effective solutions.  

Equipment and Applications: 

• Cisco Routers (ISR/ASR), Catalyst/Nexus Switches, Firepower and ASA Firewalls   
• Meraki Firewalls, Switches and Wireless  
• Fortinet Firewalls, FortiCloud, FortiClient  
• Sophos Firewalls and Wireless  
• SonicWALL Firewalls  
• Unifi LAN Devices  
• Ability to learn additional network platforms as needed  
• VMWare Virtualization Platforms  
• Windows Servers and Services (Active Directory, DNS, DHCP)  
• Auvik Monitoring  
• PCs MS Office, Visio and Collaboration Tools  

Why Join EO?
At EO, our employees are what makes us special. We are a highly collaborative company with a very involved senior leadership team that invests in their staff. We strive to be a company where every employee has a voice, everyone takes pride in their work and gets satisfaction from helping people, and where every employee is constantly learning and driving improvements.   
  
We are aligned through our core values and seek employees that embody these:  

• Service – we are dedicated to providing EFFORTLESS support and solutions. We ensure client and end user satisfaction in every interaction.   
• CWC – this stands for Communicate, Work, Communicate, because communication is twice as important as the work we do.   
• Perspective – we embrace the customer’s viewpoint to inspire confidence and meet expectations.  
• Efficiency – we maximize output and minimize wasted time, effort, and resources.  
• Passion – we bring energy and enthusiasm to everything we do and are driven by a commitment to excellence.   
• Reliability – we consistency delivery on promises, follow through on commitments, and are dependable in all situations.   
• Merit – we recognize and reward talent, hard work, and the pursuit of excellence.   

Inclusion & Equal Opportunity Employment 
Effortless Office is an equal opportunity employer committed to Diversity, Inclusion & Belonging. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other legally protected status.